> For the complete documentation index, see [llms.txt](https://docs.threadwatcher.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.threadwatcher.xyz/features/tickets/modules/open-ticket.md).

# Open Ticket

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**Terminates Pipeline**

This module is a pipeline terminator, meaning that no more modules will be ran after this module is ran.
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This module creates the actual ticket thread, opening the ticket with the embed you configure within the module. The ticket is created in the `Assigned Channel`

<figure><img src="https://365657471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGFV5mYu3WDGM8JKaE5zg%2Fuploads%2F4e1oxJ5EiqaU3PeRu51Y%2Fimage.png?alt=media&amp;token=47394528-100e-48bc-aeb6-189c53370bee" alt=""><figcaption></figcaption></figure>

The user is informed of the created threads in a separate message with a button to quickly open the ticket thread directly. If the panel is configured to use AI summaries an extra disclaimer is added to this message to inform the user.

<figure><img src="https://365657471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FGFV5mYu3WDGM8JKaE5zg%2Fuploads%2FGcLUAItFHybHRdEVbpjy%2Fimage.png?alt=media&amp;token=139c4c80-8647-4a6d-b413-8d46eae4993e" alt=""><figcaption></figcaption></figure>
