# Open Ticket

{% hint style="warning" icon="xmark-large" %}
**Terminates Pipeline**

This module is a pipeline terminator, meaning that no more modules will be ran after this module is ran.
{% endhint %}

This module creates the actual ticket thread, opening the ticket with the embed you configure within the module. The ticket is created in the `Assigned Channel`

<figure><img src="/files/Ncjf07yd13Pli0op6tqs" alt=""><figcaption></figcaption></figure>

The user is informed of the created threads in a separate message with a button to quickly open the ticket thread directly. If the panel is configured to use AI summaries an extra disclaimer is added to this message to inform the user.

<figure><img src="/files/JlT8wtx8FmyQX8HN5PQZ" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.threadwatcher.xyz/features/tickets/modules/open-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.